Functional PurposeProvides window, box, and general delivery service for a Remotely Managed Post Office. May provide supervision for city,
rural and/or highway contract route service.
DUTIES AND RESPONSIBILITIES
1. Operates a single unit postal facility providing limited window services, mail distribution, and dispatches. Opens and
closes the facility according to established procedures.
2. Operates within established postal rules, laws and regulations. Resolves problems that may occur during operations and
escalates issues to Administrative Post Office (APO) when appropriate.
3. Ensures that proper safeguards are instituted for the welfare of customers and the protection of the mails.
4. Maintains files and records and submits reports as required.
5. Answers questions, provides guidance, and has regular contact with postal customers.
6. Exercises protective care of accountable paper, monies, product inventory, and office supplies in accordance to
Sarbanes-Oxley Act (SOX)guidelines.
7. May provide for limited city, rural and/or highway contract route delivery service to local customers.
8. Exercises a normal regard for the safety of self and others.
9. May supervise one or more employees.
SUPERVISION
Postmaster
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:Requirements1. Decision Making/Problem Solving. Ability to carry out operational plans and procedures within the framework of policy.
Ability to obtain and interpret relevant facts; analyze problems, complaints, and suggestions and take appropriate action or
escalate, when necessary, to the Manager, Post Office Operations.
2. Safety and Health. Knowledge of safety procedures needed to ensure that safe working conditions are maintained.
Knowledge of procedures and techniques established to avoid injuries to self, employees (if applicable), and customers.
Knowledge of normal accident prevention measures and emergency procedures.
3. Customer and Community Relations. Ability to conduct operations in an attitude of responsive service to customers. Ability
to present a favorable Postal Service image to the community. Ability to comprehend and communicate information, both
orally and in writing. Knowledge of operating procedures and standards, postal rates and classes, and commonly
encountered customer needs. Ability to sell ideas, positions, and recommendations to others. Ability to interact tactfully and
relate well with others.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
The Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act) prohibits the Postal Service from inquiring into the
criminal history of applicants before a conditional offer of employment has been made and sets out penalties for individual
employees who violate the law. An applicant who feels their rights under this federal law have been violated has 30 days
from the date of the alleged violation to file a complaint with the Postal Service at FairChanceActSupport@usps.gov. Further
information can be found at www.usps.com.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.