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Part-time Asset Protection Associate

Scheels | Grand Forks, ND

Posted Date 5/20/2025
Description

Asset Protection

* Communicate with leadership regarding encounters and investigations
* Maintain a professional relationship with local authorities and law enforcement agencies
* Collaborate with law enforcement and other local retailers to identify organized retail crime threats
* Assist leadership with cash handling and transfers
* Observe customers and associates for potential acts of theft or fraud
* Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
* Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
* Monitor video via CCTV and conduct on-site interviews
* Maintaining all apprehension and investigation records according to company standards
* Developing and maintaining knowledge and use of CCTV surveillance equipment
* Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
* Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls

Safety

* Help mitigate security risks to provide a safer environment for employees and customers
* Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
* Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
* Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
* Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
* Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
* Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks

First Responder

* Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
* React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather
* Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays.

Additional Information

Requirements: Customer Service * Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you” Culture * Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency * Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact * Show respect and appreciation for others and Scheels * Arrive to work and meetings 10 minutes early Team Mentality * Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability * Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback * Ability to adapt to a changing work environment * Ability to apply concepts of basic math, grammar, punctuation, and spelling Dress Code * Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners Efficiency * Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience: * High School Diploma/GED College graduate preferred * Proven track record of strong communication and organization skills * Preference for candidates with prior Loss prevention (2-3 years) * Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum

Opportunity Type
Job

Volunteer Opportunity

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