Description
"We Push the Boundaries of Possibilities for our Communities."
The Maintenance Technician I hold the responsibility of maintaining, servicing and repairing telecommunication network and components.
What you will do:
- Essential duties and responsibilities include but are not limited to those listed below:
- Perform all tasks and responsibilities in a safe and efficient manner.
- Trouble-shoot and repair problems in HFC networks and or fiber networks
- Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
- Perform maintenance, testing and repair on HFC network power supplies.
- Splice and activate fiber optic cables, nodes, transmitters and receivers.
- Assist in training activities.
- Perform emergency fiber restoration.
- Participate in on-call rotation.
- Identify and report all incidents of non-compliance (FCC, NESC, OSHA and Bluepeak standards)
- Assure system security by following company procedures.
- Identify and report all incidents of noncompliance (FCC, NESC, OSHA and Bluepeak standards)
- Provide superior customer service.
- Complete all tasks to Bluepeak quality standards.
- Represent Bluepeak in a competent and professional manner to all customers, associates, and outside organizations.
- Always maintain professional appearance and behavior.
- Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance.
- Identify and repair all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards.
- Perform plant serviceability surveys.
- Other related duties as assigned, which may include cross functional assignments.
What you will need:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to present technical information to a non-technical audience.
- Able to work independently.
- Able to accurately measure distances using tapes and other measuring devices.
- Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater, and TDR.
- Able to prioritize and organize assignments and responsibilities.
- Able to accurately maintain records, logs, reports, work orders, etc.
- Able to operate office equipment, fax, copier, etc.
- Able to handle escalations and time-critical issues.
- Able to read street maps and system design prints.
- Able to work flexible hours as required including evenings, weekends, and on-call shifts.
- Must have a valid driver's license and good driving record.
Education/Experience:
- Position requires a high school diploma or equivalent.
- Basic knowledge of electronics and working knowledge of the operation of an HFC network or fiber network are required.
- Two years of experience in an installation and repair role and related associates degree (or equivalent in training and experience) is preferred.
Why Work at Bluepeak?
- Competitive Compensation + Annual Bonus Eligibility
- Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
- Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
- Professional Development with an Emphasis on Internal Promotion
- Employee Discounts on Bluepeak Services, Including Internet
- Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be success in their careers!
About Us
We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)