General Manager

Pay Range: $52,000 - $68,000 annually

POSITION SUMMARY:

Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

* Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
* Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
* Maximize store sales goals versus budget, including participation in marketing programs.
* Oversee and partner on increasing catering sales.
* Train, monitor, and reinforce food safety procedures.
* Work with the leadership team to meet sales goals.
* Manage food and labor costs.
* Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations.
* Monitor food inventory levels and order product when necessary.
* Manage and maintain safe working conditions.
* Manage employees in a manner that encourages them to grow with the company and reduce turnover.
* Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
* Responsible for the new hire life cycle including the interview and selection process along with proper training
* Anticipate and identify problems and initiate appropriate corrective action.
* Ensure continual improvement of Quality, Service, and Cleanliness
* Identifies and develops internal candidates for management and Shift Lead positions.

Additional Information