EAP On-site Clinician - Part-time (preferably in Grand Forks, North Dakota)

Job Summary and Responsibilities

Acentra seeks a part-time Employee Assistance Program (EAP) Clinician to join our growing team in North Dakota.

Job Summary:

As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency.

** Work schedule: 20 hours/week. The hours are flexible and will be determined by the selected candidate's availability along with approval from your Leader. This will be agreed upon during the interviewing process, and the selected candidate must maintain the set schedule once started. **

** Must be willing to travel to make site visits throughout the state of North Dakota (e.g., Grand Forks, ND, Pembina, ND). **

** Any approved Transportation or Lodging will be coordinated by Acentra Health, this will be discussed during the interviewing process. **

Responsibilities:

* Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
* Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
* Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
* Refer to community resources to support clients’ well-being and mental health.
* Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
* Understand the scope of EAP services and, as needed, communicate that scope to external parties, including clients, managers, and other support staff.
* Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
* Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
* Create and manage productive and positive working relationships with local points of contact.
* Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
* Work in collaboration with other internal and external stakeholders, always displaying professionalism.
* Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
* Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
* Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
* Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
* Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
* Additional related projects/tasks/duties as assigned by the position’s manager.
* Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Additional Information