Shift Manager - Retail/Gas - Grand Forks

Grand Forks Air Force Base Express Shift Manager:

Able to both open and close the store working an 8-hour shift from 0630-1430 or 1400-2130. Weekend availability is required.

Job Description
As a Shift Manager at the Exchange, youll assist in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods. If you are highly adaptable and enjoy a job where no two days are the same, this is the position for you. Your primary duties will involve merchandising the floor, creating price labels, and updating shelf labels. Therefore, organizational skills and tidiness are important - you are an integral part of making sure our store looks clean and appealing to the customer. Your knowledge of the store will also allow you to provide expert customer service and create a welcoming environment.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. Youll also have access to the base and its facilities, and status as an employee of the DoD.
So what can you expect as a Shift Manager at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Able to use computer software to create labels, check pricing, and review plan-o-grams.
• Receive inventory, manage inventory, and rotate stock.
• Excellent communication skills, sharing direction with associates and communicating with customers.
• Maintaining a clean and fully stocked area according to Exchange guidelines

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Knowledge of merchandising and price changes preferred

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred
• Leadership/Management experience preferred.