IT Support Specialist

Construction Engineers Inc | Grand Forks, ND

Posted Date 5/02/2025
Description

"At Construction Engineers, we don't just believe in doing something constructive; it's ingrained in our DNA. Every day, our team undertakes complex projects, fosters innovation, and embraces emerging technologies to make a real difference. Building projects in North Dakota and Western Minnesota since 1978, we are proud of our reputation for excellence, innovation, and community impact.

With a reputation for excellence and being voted one of the region's Best Places to Work for eight consecutive years, we are looking for an IT Support Specialist to join the CE IT department.

As an IT Support Specialist, you will be the go-to-expert ensuring our team stays connected. If you thrive on problem-solving, innovations, and teamwork, come join our team!

Core Duties

Provide day-to-day IT support and technical assistance to CE staff.

Install, maintain, and troubleshoot IT equipment and systems.

Train employees in IT policies, tools & security best practices.

Enhance efficiency by recommending tech solutions.

Ensure seamless operations through proactive troubleshooting and support.

Specific Tasks

Set up and support computers, phones, and tablets for users.

Assemble and configure new hardware and software installations.

Implement upgrades and updates to keep systems optimized.

Install and maintain IT equipment in jobsite trailers.

Manager phone, voicemail, VPN, and web-based applications.

Maintain IT tracking database, support guides, and documentation.

Collaborate with the IT manager to review ongoing projects.

Qualifications

Degree in IT or related field (Associate or bachelors preferred).

1-2 years of experience in IT support is a plus.

Strong customer service, communication, and problem-solving skills.

Ability to prioritize tasks in a fast-paced environment.

General IT security knowledge and familiarity with MS Windows, Office Suite, hardware, and networking basics.

Capable of lifting and setting up IT equipment as needed.

Must have a valid drivers license.

Benefits of joining our team

  • Comprehensive Medical Insurance to ensure your well-being and peace of mind.
  • 401K Plan to help you save for your future.
  • Training and Professional Development opportunities to enhance your skills and advance your career.
  • Enjoy a Good Working Environment that fosters teamwork, collaboration, and mutual support.
  • Events throughout the year to connect, have fun, and appreciate each other.
Salary24.00 - 32.00 Hour
Opportunity Type
Job

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